Privacy policy

Privacy Policy

At Custom Bay, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect:

  • Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  • Usage Data: We may collect data about your interactions with our website, including your browsing behavior, pages visited, and products viewed.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process orders, fulfill purchases, and provide customer support.

  • Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our products and services.

  • Improvement: We analyze usage data to improve our website functionality, user experience, and product offerings.

3. Data Sharing:

  • Third-Party Services: We may share your personal information with trusted third-party service providers to facilitate order fulfillment, payment processing, and shipping.

  • Legal Compliance: We may disclose personal information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security:

  • Security Measures: We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to ensure secure transmission of sensitive information.

5. Your Rights:

  • Access and Correction: You have the right to access and update your personal information. You may also request the deletion of your data, subject to legal obligations.

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

6. Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

7. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at +92 333 3050698.